CV

Career Milestones

Highlights:

CIPD Level 5 in Human Resources Management (CIPD Associate Member). Counselling & Psychotherapy Level 4. Business Administration Level 3.

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Member of the Society of Virtual Assistants

ADMIN ASSIST FOUNDER & VIRTUAL ASSISTANT

August 2021 -

Providing a variety of administrative and virtual assistant services on a freelance basis to businesses as required.

COMPLIANCE MANAGER - DEMENTIA MATTERS

May 2021 - October 2021

Compliance Manager for a UK based charity specialising in dementia care, ensuring that they are compliant in meeting CQC and local authority regulations. Oversight and implementation of policies and procedures. Also responsible for overseeing/updating social media and the company website, running recruitment campaigns.

HR & TRAINING COORDINATOR (FORMERLY HR & TRAINING ASSISTANT/HR & MARKETING ASSISTANT) - DEMENTIA MATTERS

July 2011 - May 2021

Responsible for all aspects of HR & training administration and coordination, including policies, recruitment, retention, managing filing systems and data input.

ADMIN SUPPORT - DEMENTIA MATTERS

July 2011 - October 2021

Providing administration support to all departments. Supporting with confidential administration and coordination for the Chair and Board of Trustees/CEO. Transcription services, meeting minutes, diary management.

ADMINISTRATIVE ASSISTANT - CSV (COMMUNITY SERVICE VOLUNTEERS)

September 2005 - June 2011

Administration support for government-funded work schemes including E2E (Entry 2 Employment) and New Deal. Working closely with Jobcentre Plus to ensure paperwork is completed accurately in a timely manner. Auditing of files and returns, resulting in an increase of 97% accuracy in claims submitted.

AREA ADMINISTRATOR - VT PLUS TRAINING

June 2003 - December 2004

Area Administrator for the Northumberland and Tyne & Wear office for VT Plus Training. Responsible for all administration tasks including invoice reconciliation, data entry, contract management, database maintenance.