CIPD Level 5 in Human Resources Management (CIPD Associate Member). Counselling & Psychotherapy Level 4. Business Administration Level 3.
Member of the Society of Virtual Assistants
ADMIN ASSIST FOUNDER & VIRTUAL ASSISTANT
August 2021 -
Providing a variety of administrative and virtual assistant services on a freelance basis to businesses as required.
COMPLIANCE MANAGER - DEMENTIA MATTERS
May 2021 - October 2021
Compliance Manager for a UK based charity specialising in dementia care, ensuring that they are compliant in meeting CQC and local authority regulations. Oversight and implementation of policies and procedures. Also responsible for overseeing/updating social media and the company website, running recruitment campaigns.
HR & TRAINING COORDINATOR (FORMERLY HR & TRAINING ASSISTANT/HR & MARKETING ASSISTANT) - DEMENTIA MATTERS
July 2011 - May 2021
Responsible for all aspects of HR & training administration and coordination, including policies, recruitment, retention, managing filing systems and data input.
ADMIN SUPPORT - DEMENTIA MATTERS
July 2011 - October 2021
Providing administration support to all departments. Supporting with confidential administration and coordination for the Chair and Board of Trustees/CEO. Transcription services, meeting minutes, diary management.
ADMINISTRATIVE ASSISTANT - CSV (COMMUNITY SERVICE VOLUNTEERS)
September 2005 - June 2011
Administration support for government-funded work schemes including E2E (Entry 2 Employment) and New Deal. Working closely with Jobcentre Plus to ensure paperwork is completed accurately in a timely manner. Auditing of files and returns, resulting in an increase of 97% accuracy in claims submitted.
AREA ADMINISTRATOR - VT PLUS TRAINING
June 2003 - December 2004
Area Administrator for the Northumberland and Tyne & Wear office for VT Plus Training. Responsible for all administration tasks including invoice reconciliation, data entry, contract management, database maintenance.